AppianLIVE Expert Cut: Customer Contact Week and the Latest Call Center Trends



This is AppianLIVE Expert Cut, where we bring our experts back into the office to talk about the events they’ve been to, trends they’re seeing, and everything else executives need to know.

In this episode, Arturo Oliver, our Director of Product Strategy, recaps Customer Contact Week and talks about the hot trends for call center, from artificial intelligence to omni-channel integration.

Want to learn more about our Contact Center offering? Visit…

Leave a Reply

Your email address will not be published. Required fields are marked *